Heyland Recruitment
Chester: 01244 335115
Warrington: 01925 425952

Credit Risk Team Leader


Reference: DJ0095

Type: Permanent

Minimum Salary: £28,000.00

Maximum Salary: £30,000.00

I am currently recruiting for a Team Leader a fantastic business in Crewe. Reporting to the Credit Manager you will support the team through operational management, leadership and development of the Credit Risk Teams.


Duties will include:

  • Management and ownership of the application process by Country and monitoring Credit limits by Country, promoting Commercial awareness and decision making whilst managing risk in line with the Country bad debt levels
  • Accountable for Country and team level performance, including efficiency, effectiveness and internal stakeholder relationships
  • Setting and driving Country, Team and individual targets
  • Monitoring high risk customers and management of exposure position
  • Overtrade management where the customer’s exposure can rapidly change
  • Lead continuous improvement in key areas of focus;
    • Communications and Customer management between Credit and Account managers
    • Country Specialist teams – developing Country knowledge, expertise and relationships
    • Country Credit Policy audit reviews – bad debt analysis
  • Strong engagement with Business objectives and goals
  • Maintain and develop business reporting and audit controls
  • Building and maintaining strong relationships with all Credit teams, Sales teams and CM Teams
  • Drive strong and open communication throughout team and across all stakeholders
  • Accountable for adherence to best practice relating to processes and procedures, managing and implementing continuous improvement of the function
  • Maintain a strong focus, with team leadership, on team development, through coaching, training and mentoring, including customer, process, system, business and product
  • Assist Credit Managers with originating and delivering new ideas & solutions to improve customer experience and team productivity
  • Involvement in wider development projects as Credit representatives
  • Some international travel may be required


Qualifications & Experience:

  • Knowledge of underwriting in European Countries in a B2B environment
  • Knowledge of assessing company financial statements – balance sheets, P&L statements
  • Ability to mentor, develop & improve skills of others
  • Extensive, professional communication skills, both written and verbal
  • Ability to maintain co-operative and effective working relationships
  • Senior relationship management & presentation skills



  • £28-30k DOE
  • 25 days’ holiday plus statutory
  • Excellent company benefits
  • Good transport links