Business Advisor

  • Full Time
  • Homeworking
  • £16,500 - £21,000

JAW/0028

 

 

Heyland Recruitment have the pleasure of recruiting for an award-winning company who are looking to expand their Business Advisory team with experienced Customer Service Advisors.

This is a fantastic opportunity to join a company that have been established for over a number of years and are still going through outstanding business growth even within a tough marketplace.

Office hours, working from home with top of the range IT support package,  Dependant on experience you could start on £16,500 per annum to a max of £21,000 pa with regular salary reviews and annual bonus*

Your role will involve being the first point of contact for Contractors & Freelance workers to help them maximize their income. You will help with all enquiries and deliver outstanding customer service naturally with flair.

 

Duties for the Customer Service Advisor:

  • Answering inbound enquiries
  • Speaking to new and existing contracts
  • Helping with payroll issues
  • Dealing with complex issues
  • Resolving complaints through to resolution
  • Providing outstanding customer service
  • Responding to emails

 

Skills for the Customer Service Advisor:

  • Customer Service Advisor, Contact Centre Executive, Call Centre Agent, Contact Centre Adviser, Complaint Handler or similar.
  • If you are studying for your AAT 2/3 this would be a huge advantage
  • Confident at resolving complex issues
  • Educated to GCSE level or equivalent

 

The Package:

  • £16,500+ with regular salary reviews
  • 15% of annual salary bonus paid in December
  • 5% Pension
  • 23 days holiday rising to 27
  • Day off for your birthday
  • Genuine career progression opportunities
  • Excellent training
  • Staff nights out quiz’s
  • Study support eq to AAT

Job Types: Full-time, Permanent

Salary: £16,500.00-£21,000.00 per year

Benefits:

  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Work remotely:

Yes, always unless key meetings are diarised

Upload your CV/resume or any other relevant file. Max. file size: 20 MB.

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Jen Wallis

Jen Wallis is managing the process for this particular vacancy. Please do not hesitate to contact Jen if you would like to discuss the role in more detail - 07968 144419

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