Credit Control Manager

  • Full Time
  • Wrexham
  • £32500

DJ/0139

 

 

I am currently recruiting for a commercial Credit Control Manager to manage a team of 10. The Credit Control Manager will be responsible for the credit control department managing a large ledgers, direct debit system, litigation process and the day to day management of the Collection Advisors team to chase and collect payments for outstanding debt.

 

Duties will include:

  • Operational management of a team of 10 collections agents and Credit Control Supervisor
  • Overseeing a large volume of ledgers in a busy commercial credit control and debt collection department
  • Manage the flow of work for the Collections Advisors team on a day to day basis to achieve the daily/weekly/monthly targets.
  • Manage escalated calls and complaints to a satisfactory resolution for both customer and the business.
  • Work with other department managers in order to improve understanding and process of business.

Qualifications & Experience:

  • Strong commercial awareness
  • Excellent working knowledge of direct debit systems
  • Experience of managing difficult customers
  • Experience of working in a fast paced Credit Control environment
  • Strong inter-personal skills, including the ability to develop effective working relationships.
  • Strong Microsoft IT skills.
  • Demonstrate a professional approach
  • Able to deal with frequent change, delays, or unexpected events.

 

Salary: £30,000-£35,000

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Dan Jones

Dan Jones is managing the process for this particular vacancy. Please do not hesitate to contact Dan if you would like to discuss the role in more detail - 07811 594466

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